is the founder and President of UserWorks. Dr. Horst is an experimental psychologist
and human factors engineer with
extensive experience in applied behavioral research, systems development,
and usability engineering. He founded UserWorks, as Man-Made Systems
Corporation in September, 1989, and since then has been involved in all
aspects of the company's technical work, business development, and
management. Over the last several years, Dr. Horst's consulting activities
have included usability testing of a variety of information technology
products for clients such as ALPS Electric, Bell Atlantic Video Services,
Inc., IBM, the IRS, NASA, Nynex Corporation, and Thomson Technology
Consulting Group. He has also conducted heuristic usability evaluations
(usability audits) for Century Computing (on a project for NASA), HOME
Account Network, IBM, Lockheed Martin (on a project for the U.S. Dept. of
Defense), the National Association of Securities Dealers, and Nynex. A
recent project has involved the support of Quantum Research Corporation in
planning an evaluation of NIH web sites and pilot testing evaluation
methodologies. Dr. Horst has also supported the development of usability
laboratories and testing procedures for the U.S. Census Bureau, Maryland
Information Technology Center, and the IRS Document Processing Systems
Development Center, and he led the development of a course on usability
testing for the IRS. Over the last five years, Dr. Horst has worked
closely with Norm Wilcox Associates in developing and marketing that
organization's portable video data acquisition systems and ObServant
observational data logging software.
Dr. Horst's other UserWorks' projects have also spanned a wide range of
technologies and human factors concerns. These have included a market
survey and human factors analysis of driver alertness monitors for a NHTSA-funded study of human factors issues in the design of in-vehicle,
crash avoidance warning systems, the design and specification of
enhancements to the COGSCREEN computerized cognitive test battery for the
FAA, the integration of an electrophysiological data acquisition and
analysis system for use in computerized performance evaluation,
recommendations to a client for implementing eye tracker measures of
usability, and support of a government intelligence agency research project
investigating methods for studying the performance of image analysts.
Previously, as Director of Applied Behavioral Research at ARD Corporation,
Dr. Horst developed and managed numerous contract R&D projects. These
projects reflected his interests and background in physiological measures
of performance. The products resulting from these efforts included
proprietary data analysis software, a PC-based battery of cognitive tests,
and specifications for a PC-based performance measurement workstation At ARD, Dr. Horst also conducted human factors reviews and analyses of
user-computer interfaces, nuclear power process control rooms, computer
graphic displays, and the training programs in a manufacturing plant. Other previous positions involved human electrophysiological research in
several university laboratories. While conducting his dissertation
research in the Cognitive Psychophysiology Lab at the University of
Illinois, Dr. Horst participated in this research group's study of
electrophysiological measures of human performance with applications to
human engineering. He was responsible for laboratory studies of visual
information processing, auditory signal detection, and computer-assisted
instruction. He was also the Project Coordinator at the University of
Maryland Medical School for a large study of "neurometrics," relating
electrophysiological indices to children's psychometric performance and
nutritional status.
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